Refund Policy

Last updated: September 2026

Cancelling Your Subscription

You can cancel your subscription at any time from Profile → Manage Subscription. Cancelling stops future billing — you'll keep Premium access until the end of the period you've already paid for, and you won't be charged again after that.

Refunds

We do not provide refunds for partial subscription periods already used.
If you were charged in error (e.g. a duplicate charge, or a charge after you believe you cancelled), reach out through our contact page and we'll look into it.
One-time purchases (such as an assessment retake) are non-refundable once the associated feature has been used.

How to Request a Refund

Reach out through our contact page with your account email and the reason for your request. We aim to respond within a few business days.